Keeping track of reviews, AI actions, and customer feedback across multiple locations is essential. Everfect’s notifications and activity tracking ensure you never miss an important event and helps maintain a strong online reputation.
Why Notifications Matter
Notifications provide:
- Real-time updates on new reviews and ratings
- Alerts for private customer feedback
- Confirmation when AI agents perform actions (auto-replies or social shares)
- Summaries of activity across all locations
This helps you act quickly and stay informed.
Setting Up Notifications
Access Notification Settings
- Log in to Everfect.
- Navigate to Settings → Notifications.
- You will see different notification types (Social Agent Notification, Daily Reviews Notification, Monthly Report Notification, SEO Agent Notification, New Private Feedback Notification and Video Testimonials Notification).
Enable Email Notifications
- Toggle on Email Notifications for each event type you want to track:
- Social Agent Notification
- Daily Reviews Notification
- Monthly Report Notification
- SEO Agent Notification
- New Private Feedback Notification
- Video Testimonials Notification
- Enter your preferred email address.
- Click Save.
Tip: Daily digests can be enabled for a summary of all reviews to reduce inbox clutter.
Monitor AI Agent Activity
- Navigate to Settings → Verita AI.
- In the History tab, you can see all AI activities.
Stay Organised Across Multiple Locations
- Notifications are location-specific.
- Verify you are viewing the correct branch before taking action.
- Assign team members to receive alerts for specific locations to streamline operations.
Best Practices
- Review Verita AI agent actions periodically
- Keep a consistent response schedule per location