Video reviews are a powerful way to showcase authentic customer experiences. Everfect helps you collect, manage, and share video testimonials to enhance credibility and trust.
Step-by-Step: Setting Up Video Review Collection
- Enable Video Reviews
- Log in to Everfect.
- Navigate to Settings → Sites → Video Testimonial
- Turn on the video review feature for your account. (if it’s included in your chosen plan)
- Customise the Message
- Navigate to Settings → Review Link → Texts → Video Testimonials
- Add a friendly, encouraging note:
- Example: “We’d love to see your experience! Record a quick video and share your thoughts with us.”
- Video Testimonial on the Review Link Page
- The Video Testimonial option appears directly on your Review Link page alongside your other review platforms, giving customers the opportunity to leave a video review as part of their feedback choices.
- Manage Submitted Videos
- Go to Reviews to view incoming videos.
- Share videos for marketing use and reply to them.
- Share Videos for Maximum Impact
- Post videos on social media.
- Highlight key testimonials to enhance trust and credibility with potential customers.
Best Practices
- Keep video review requests short and simple.
- Offer a small incentive or thank-you for participation.
- Use videos to showcase different products, services, or experiences.
Why This Matters
- Video testimonials are highly engaging and persuasive.
- They build trust faster than text-based reviews.
- Enhance your online presence and encourage more customers to leave reviews.