Your business needs can change over time. Whether you’re expanding or scaling back, you can update your subscription at any time from the Billing section.
Why It Matters
Flexible subscription management allows you to:
- Scale with business growth
- Control costs
- Increase messaging capacity
- Add or remove locations
How to Update Your Plan
- Go to Settings → Billing
- Go to Billing Portal → Update Subscription
- Choose your new plan
- Adjust the location quantity if needed
- Review the updated pricing displayed
- Click Continue to confirm
Changes take effect immediately.
Adjusting Location Quantity
You can increase or decrease the number of locations included in your plan.
The updated monthly total is displayed instantly before confirmation.
Best Practices
- Review usage before upgrading
- Confirm pricing changes before proceeding
- Make adjustments at the start of a billing cycle when possible
- Plan upgrades ahead of seasonal busy periods
Common Mistakes
- Not reviewing the new total cost before confirming
- Downgrading below the required messaging limits
- Forgetting changes apply immediately
- Reducing locations without confirming data requirements